Create and manage your AI agents. You can train them with the conversations you've had with your customers to improve their responses.

Stage 1: Rol & Trigger

Define a name for your agent and select the actions that trigger its execution.

Stage 2: About your company

Provide information about your company so the AI agent can learn.

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TIPS

• Explain everything about your company: Name, website, opening hours, location, Google Maps URL, services, and products you offer and do not cover.
• FAQ: Provide answers to the most common questions you receive on WhatsApp. </aside>

Stage 3: Mission of the AI

Define your AI agent's mission. Indicate the milestone it should reach and what it should do when it reaches its goal

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NOTE

Ensure that the agent's mission and the SI do not have conflicts of interest. In other words, make sure they do not take contradictory actions, as this could affect the proper functioning of the AI

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TIPS

• What is the job description of your AI Agent?
• Who should it respond to and how?
• When should it not respond?
• Objective: Who should it respond to, and what is the desired outcome
• Who is the agent, and what is its role?
• What questions does it need to ask (should it ask them one by one)?
• Things it should know
• When not to respond / Things it should avoid saying
• What language or tone should it use (formal, informal...)? </aside>