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IMPORTANT Once the first three steps are completed, your AI will start functioning. It's important to note that, especially in the beginning, the AI may make mistakes. Therefore, it is essential to train it and provide feedback on the responses it gives to customers.

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To do this, you have 2 options:

Conversations whom have the following 🤖 icon, are the ones being managed by the AI.

1. In any conversation, you can click on the robot icon to provide feedback on a specific response. This allows you to help improve the quality of future answers by sharing what worked well or what could be improved.

2. Go to → https://app.manycontacts.com/settings/ai → click on edit prompt and adjust it