Now you can save time and reply more efficiently thanks to the new AI-suggested responses feature, available directly in the ManyContacts chat.

This feature allows you to ask your AI agent to prepare a personalized reply to your customer’s conversation — all in just one click.

⸻

🌟 Where does it appear?

In the text box, you’ll see this small icon:

Click it to have your AI generate a suggested response based on the context of the conversation.

⸻

🛠 How to activate it?

Before using it, you need to create a custom AI Agent.

It only takes about 10 minutes to set up.

👉 Create your agent here:

https://app.manycontacts.com/settings/ai

During setup, you’ll need to tell the AI:

• What your company does
• How you respond to customers
• Common use cases or special processes

💡 The better you train it, the better the suggested responses will be.

⸻

✏️ The response is automatic…